CUSTOMER REVIEWSSee what people are saying about Steven's Chem-Dry
Incredible! We had a tenant abandon our property and the carpets were destroyed. We tried Steven’s Chem-Dry as a last resort knowing it may not work. There were many stains from his dog and lord knows what else. They revitalized the carpets to look almost brand new! We were amazed. The service was quick and professional. The carpets only take a few hours to dry. Steven’s Chem-Dry saved us! I highly recommend his company.Heather D.
The technicians arrived a little after 8, well-within the window of time allotted. The gentlemen were friendly and professional, and while they tried to upsell, I politely declined and there was no pressure. The job was done quickly, and everything looks great. A little more expensive, but WELL worth it if a chemical cleaning is necessary. Thank you so much!Nicole G.
Superb service all the way around / my 20 yr old apt wool carpet had several former stains and new pet stains that came out very well thanks to Marco and the Chem-Dry process. I highly recommend this firm and Marco. He showed up when he said he would and did a great job.Janice D.
Very pleased with the service I received. Had our microfiber sectional cleaned. With 8 children, it was in desperate need of a deep clean. After it had dried, it looked brand new and smelled great. Also had some area rugs cleaned and they were able to get out the red Hawaiian dirt that had been unable to get out before. Very professional service. Highly recommend.Jennifer G.
Steven’s Chem-Dry did a great job on my 10 year old 8×12 area rug. The last time I had it cleaned it was done on site by another Chem-dry which was just ok. I didn’t like that it was wet the rest of the day and didn’t feel like it was really clean.This time, since I have four dogs, I thought it would be best to have the rug taken out to be cleaned. Steven’s was the only one I could find that offered this service.The rug was returned on time (by Carlos, who was very nice and took a lot of pride in his work!) I was very happy with the results, and it looked brand new!! Will definitely use Steven’s again, and request Carlos.Betty H.
Steven’s Chem-Dry did an amazing job at my house! I have a 14 week old puppy had urine stain EVERY WHERE! I have 2 little kid’s also if you a parent you know how that is… they got most of the stains up I was thinking about changing the carpet but looks just fine now I can hold off on that! Thanks for such a good job and the guys are so nice!Maysy V.
We recently just did business with Steven’s Chem-Dry back in April and everything went very very well. I haven’t had a lot of experiences with carpet cleaning companies, so I didn’t really know what to expect from Steven’s. They really impressed me with the work and our carpets look so much better than they did before. Their whole team was very polite and hard working throughout the whole process. I would definitely use them again.Sonya G.
Hired this company to do my carpets in my 3 story home. I wasn’t sure what to expect but my carpets looked pristine! and was very surprised with the results. I would recommend and use Stevens Chem-Dry again. Very professional and dependable.Steve M.
My experience with Steven’s Chem-Dry was wonderful! Marco was very good, and I really appreciated how personable and conscientious he was. It was a very organized and efficient process and he definitely did a great job. The company is well run and was easy to work with so I would have no problems recommending them to others!Jessica P.
I am so happy with the results of Stevens Chem-dry. I had my couch cleaned, and it looks so bright and new. Marco was very professional. There was an area rug that I had cleaned also. The cost was very similar to the phone estimate. Everyone on the phone, to the reminder to the Tech was great. I will definitely use Stevens again for the Chem-Dry cleaning. Thank you so much.Suzanne A.
Steven’s Chem-Dry did an excellent job! They’re an organized, professional company, and I had a very easy, satisfying experience, working with them. I hired them to clean the runner on the stairs, as well as a small area rug in my office, and they showed up on time and worked very efficiently. They didn’t leave anything (other than perfectly clean carpet) behind, and I was very pleased. Definitely five stars!Cindy S.
My company is very pleased with Steven’s Chem-Dry. Everyone is very responsive and pleasant. The techs are prompt and on time as scheduled. Seabury Resources for Aging would recommend Chem-Dry for your carpet and flooring needs.Sharnita F.
I had an excellent, five-star experience with Steven’s Chem-Dry. The last time they were here, the staff did some cleaning for some rugs and a chair. I have been using this company for more than ten years and I would describe the workers as friendly, clean, and personable. Overall, I would definitely recommend them to other people. I appreciate that the company has always been reliable and quick when I need their service to be. I would definitely continue to use them.Jessica K.
Steven’s Chem-dry did a great job for us. We were recommended to them by a friend and are so glad that we found them. They have a hardworking staff that goes above and beyond what they are asked to do. They made sure to confirm everything we wanted to be done before they began their work and moved all the furniture before cleaning. Precise and efficient, everything looks great! Will be using them again for sure and would recommend them to anyone.Jon R.
I found Steven’s Chem-Dry from a quick online search and decided to try them out. I was very impressed with the whole experience from talking to them on the phone to the final cleaning. The cleaners that came out to my home were professional and I really appreciated that they showed up on time. I am very happy with the work they did and am planning on using them again in the near future.Laura B.
I have been using Steven’s Chem-Dry for a long time. I use them annually to come out and clean the carpets throughout the entire house and some area rugs. I am always happy to see them since by the time they come out my carpets are filthy. The cleaners themselves have great communication with the customer. They are also pleasant and polite. I can’t recommend them enough, they always do a great job.Thomas F.
I have used Steven’s Chem-Dry twice now and they always yield the results that I am looking for. They have done multiple carpet services for me, such as cleaning carpets and deodorizing them, as well. The staff is very professional and friendly, so I appreciate their excellent customer service. The only issue that I have had with them is that their pet treatment can be pretty expensive. But otherwise, I would definitely recommend them to other people because of the results that they can turn out, as well as the friendly staff.Sarah B.
I’ve used Steven’s Chem-Dry a number of times and I’ve never had any issues. They’re just really professional. They do the job quick and the product is good. I think the prices are fair, but a little on the high side compared to others. There are cheaper places out there but I’m usually quite satisfied with what they offer so I keep going back.Michelle T.
As a residential property manager, I can have very tight turnaround times between tenants moving out and in. I need to be able schedule a cleaning in pinch. Steven’s is able to help my company provide great service to our clients. They’re who I call first.Sikiri A.
The guys from Steven’s Chem-Dry were great. This was our first time using them to clean our carpets and they did a wonderful job. We are very happy with how the carpets came so clean and we would use them again. We recommend them to anybody.Maria B.
They did a fantastic job–the best I’ve ever seen anybody do on the carpets. Whatever Steven’s Chem-Dry did, it made the carpet very soft and very clean and very bright. With another company, not Steven’s, we had a piece of our very expensive rug discolored because they used water. Steven’s Chem-Dry doesn’t use water, and I am very happy.Sona M.
They were good to schedule with and did a great cleaning job. They discussed all the options and costs up front. I will use them again!Sandra S.
Steven’s Chem-Dry has done work for us a couple of times and I was satisfied on both occasion. I wasn’t actually there when they did job, but I was satisfied with how it looked after. I was satisfied with the price. I would go back to their service for future cleanings.Shameka P.
Steven’s Chem-Dry did what we wanted to be done! They came out twice for us. Once to do a deep cleaning, deodorizing and all that stuff, because we just got a new puppy. Then they came back and shampooed and did everything else. They were friendly and courteous in my home, very professional. I would consider using them again in the future, they were really good, I would recommend them! They were overall very good!Jim W.
I was quite happy with how the work from Steven’s Chem-Dry went. The workers that came out from Steven’s were very courteous and professional while they were here, and got to work right away once they arrived. The work itself was done very well and in excellent time. I would definitely go back to Steven’s Chem-Dry when I’m in need of more cleaning, and I highly recommend their services.James L.
I have used the services of the people over at Steven’s Chem-Dry a couple of times now and they do a fine job. They are very good about explaining the different options and treatments that are available to me which is nice. They show up on time and are extremely professional. They even went above and beyond in helping me to move some stuff in the rooms I had them cleaned which I really appreciated. All in all it was a very positive experience and I will definitely use them again.Susie C.
I am quite happy with the work I have received from Steven’s Chem-Dry. The workers came out quickly and got to work right away. The work went very well and the carpets look excellent. I would definitely use them again if needed, and I highly recommend their services.Margareth D.
I am very happy with the people from Steven’s Chem-Dry. They were very quick to respond to my call and to come and clean my carpets. The guys showed up on time and were very professional and efficient. They did a really great job and the best part was the the carpet dried so fast after they were done! My carpet looks really good and I would definitely use them again because of the fast service and the fast drying time.Yanine L.
What I really liked about the guys at Steven’s Chem-Dry is that they were very thorough. They gave good explanations for what they were doing which was nice. The guys that they sent out were very kind and it made me feel more comfortable with having them in my home. You could really tell that they cared about what they did and it showed in the final result. They did a great job and got my carpet super clean so I am one happy camper. I would definitely recommend these guys to anyone and everyone!Andrea C.
Carlos, of Steven’s Chem Dry, was prompt and got right to work after the crew’s arrival. Carlos really cared about cleaning the carpets thoroughly and having the rooms look as clean and good as possible. Areas of our carpet that are heavily traveled showed a lot of dirt. After Carlos cleaned the area, none of the wear and tear showed. Prior to the carpet cleaning, the carpets had been stretched by a crew from Steven’s Chem Dry. The stretch crew arrived on time, and, proceeded to get right to work. Carlos will be returning to our home to clean carpets in the living room and dining room next week.Denisse M.
We will definitely use Stevens Chem-Dry services as needed. Easy and quick scheduling and great customer service. Arrived on time and were very respectful of our home and mindful about moving furniture. Carpets (even though they could stand to be replaced) looked SO much better and smelled much fresher. We have 2 cats, 1 puppy and 2 children. Anything that helps make our home feel more livable is a huge treat! Thank you, Chem-Dry!Kathy J.
I used Steven’s Chem-Dry for my apartment. All of the workers were friendly and professional. All of the prices are fair; it’s what I paid for before and I feel I got what I paid for. I’ve recommended them on multiple occasions.Barbara R.
I’ve used Steven’s Chem-Dry for years because of their professionalism. They always call before they come out to make sure that I’m ready for them. When they arrive, they get straight to work and finish quickly without cutting corners. They are a reliable cleaning company and I highly recommend their services. They’re great at what they do.Kimberly S.
Arrived when promised and did as good a job as possible on these old carpets. Marco was very friendly, polite and professional. They are always running some kind of special so be sure to look for one.Julie S.
I just had a couple of carpets in my townhouse cleaned by the Steven’s Chem-Dry crew, and I was amazed at the results. After the Steven’s team finished, I couldn’t believe the difference. The team arrived on-time, and had a clean professional appearance. Unlike other carpet cleaners I have used, they didn’t drag long heavy hoses throughout the house, but instead sprayed the carpet with foaming cleaner, and then used a buffing-like machine to clean. The process was quiet, unlike those loud “steam-extract” machines. Even my son was surprised at the results. I will likely call them again to clean the rest of the carpets.Charles P.
We have been using Steven’s service for 3 years and they are very thorough- the carpets dry within 2-3 hours and we can walk on them and they are dry. Great customer service.Buckner
We were going to remove our basement apartment carpet due to the extensive traffic and stains. Thanks to Steven’s Chem-Dry, the carpet looks almost NEW! All around great experience that began with accommodating customer service to book a next day appointment. Friendly, prompt, and hard working service technicians. They moved heavy furniture pieces and yielded amazing, restorative results in under two hours – like magic deep-cleaning fairies!Abbey P.
They were great and the job was wonderfully done. They did exactly what they said they would, no surprise charges.Cindy H.
The technician was timely and called about 30 minutes prior to his arrival. He was friendly and professional and I am truly amazed at how good my carpets look. We were thinking we needed to replace some carpeting, but it looks so good now, we don’t need to.Christine M.
Have used them several times. Very reliable, professional and they do an excellent job! Highly recommend and will continue to use them in the future.Marlene F.
I was extremely pleased with my experience with Steven’s Chem-Dry and have actually already hired them for more work, in the future! They were thorough and professional and I was very happy to have hired them. I appreciated their timeliness and how incredibly friendly they were. They were well worth the money and I’d definitely encourage others to hire them, as well.David T.
Steven’s Chem-Dry did carpet cleaning at my residence and they did a good job. There were no issues. They weren’t necessarily above and beyond, however, overall it was satisfactory and I’m happy with how it turned out. Their pricing was average to above average. Their technicians were professional and efficient. Their customer service was responsive; scheduling with them was easy and fast.Stephanie S.
I recently used Steven’s Chem-Dry to clean the floors in my home. They provided me an accurate quote, they were on time, and they did a very good job. This was my second or third time using them, and the carpet in my home looked fantastic once they’re done, as always. They are always courteous, and very accommodating when I need to schedule a cleaning, and their quality of service is why I keep using them. I also plan on using them in the future, as well.Tom S.
The whole experience from scheduling the service to the cleaning of the house was spotless. I booked Chem-Dry online, and within minutes I got a call from a representative confirming the date. On the scheduled day, Steven’s Chem-Dry came on time and cleaned up quite well. Highly recommended!Valentine T.
I recently used the services from Steven’s Chem-Dry to have some carpeting in my home thoroughly cleaned and was very pleased with how well the services from them went. The people who came out to get the work done were very friendly and professional while they were here and were able to quickly and easily get the cleaning done. The cleaning was completed quickly and the carpeting that was cleaned was left looking like new. I am very satisfied with how well the work from Steven’s Chem-Dry went, I would definitely use their services again and I highly recommend them.Llacer S.
I use Steven’s Chem-Dry all the time, and would absolutely recommend them to others! They’re easy to schedule work with, and have always been perfectly on time and very efficient. Last I hired them, it was to do a major cleaning of the entire house, and it went very well. They’re an incredibly professional, extremely satisfying company and I really appreciate their reliability and high-quality service. I certainly intend to continue using them! 5/5!Irsan A.
I have used Steven’s Chem-Dry several times now. I had decided to first use their service after receiving a postcard of theirs through the mail. They’re always reliable, courteous, and professional. They most recently came to my home to clean my family room and as always, they did a good job. I never have a problem scheduling an appointment with them. I would highly recommend Steven’s Chem-Dry for everyone.J. H.
I have been using Steven’s Chem-Dry for many years. Every time they send cleaners to my home I have no doubts that they will be nice people and very professional. My carpets are pretty old so I am not totally impressed with the cleaning job that Steven’s does. It seems like it might be the condition of my carpets but they use a mop like a tool to do the cleaning and it might be better with a brush.Jessie W.
I am really impressed with the experience I had with Steven’s Chem-Dry. I hadn’t used them before and I wasn’t sure what to expect. The phone operators were helpful and made it easy to make an appointment. The cleaners they sent out did a good job cleaning my carpets. They were also professional and had a good attitude. Next time I need a carpet cleaning I know I will be calling Steven’s Chem-Dry.Martinson O.
I have been working with Steven’s Chem-Dry for several years. They clean all the carpets in my home and they always turn out nice and clean. The workmen that come are professional and easy to work with. I find their pricing good and it has been very easy to schedule with them. I haven’t had any problems and I would recommend them to others.Deborah J.
The service provided by Marco to clean my carpets was excellent. He is very professionalism in doing his job. Thank you for the wonderful service.Esther S.
The technician was completely knowledgeable of the process he suggested I use for the light linen upholstered furniture pieces. The results were better than what he told me to expect. My sofa actually looked brand new! I ended up getting a delicate hand knotted rug dry cleaned as well with equally great results!Maliha M.
I was very pleasantly surprised with the results of the upholstery cleaning. My chairs look brand new! Steven’s Chem-Dry was right on time, professional, and efficient. Will definitely use them again.Kathleen T.
I was very pleasantly surprised with the results of the upholstery cleaning. My chairs look brand new! Steven’s Chem-Dry was right on time, professional, and efficient. Will definitely use them again.Meghan M.
Steven’s Chem-Dry did a good job looking at some stains that were in the basement in detail to analyze if it was animal urine or something else. We found out it was and they treated it accordingly. I hadn’t used the service before but I would go back to them in the future if I need this type of service. The price was good, it was competitive. They are a professional and friendly carpet cleaning service.Stephanie S.
Steven’s Chem-Dry did a good job looking at some stains that were in the basement in detail to analyze if it was animal urine or something else. We found out it was and they treated it accordingly. I hadn’t used the service before but I would go back to them in the future if I need this type of service. The price was good, it was competitive. They are a professional and friendly carpet cleaning service.Pamela R.
I use the services of the guys over at Steven’s Chem-Dry Carpet Cleaning whenever I need a good deep carpet cleaning. I really like them and the results that they get for me. They are really easy to work with and their prices are good as well. I will continue to use them and will recommend them to anyone who is looking for a good carpet cleaner.Gregory K.
The thing that I really like about the people over at Steven’s Chem-Dry Carpet Cleaning is that they really care about their work. They work very hard to make sure that everything is up to their standards. If you are not satisfied with something they don’t try to argue with you, they just go right back and fix it until you are satisfied. That level of customer service is unparalleled and is the reason I would recommend them to anyone.Lynne N.
Steven’s Chem-Dry did a great job cleaning the carpets in my home. I had three rooms done, some steps, and also some runners. The guy was very friendly. He took his time and explained everything. He even talked me into some stuff that I really did need. I ended up spending more than I had planned on, but it was worth it. I would recommend them to others. I will use them again. I had used this company once before. I found them through an online web search.Sheila N.
I absolutely recommend Steven’s Chem-Dry to everyone. The people there are all very nice and friendly. They came here to clean the carpets and they did a wonderful job. They were able to complete the job quickly and professionally. The carpets never looked cleaner. We will be using them again in the future. This is a busy doctors office and it gets a lot of foot traffic all day every day. So for them to be able to get the carpets so clean is just amazing.Faifal M.
Steven’s Chem-Dry was very attentive and very helpful. The workers had great suggestions and great customer service. They were very polite. The pricing was very reasonable. I’m a repeat customer and I would be likely to recommend them to others.Nina D.
I’ve had Steven’s Cleaning come out a couple times, and they are nice and always do a good job. They steam cleaned the carpets in the addition, living room, and the den–and the carpets dried quickly. What impresses me most about them is that they are friendly and knowledgeable. Their professionalism is the reason I keep going back to them.Robert K.
I must say that I am very happy with the guys over at Steven’s Chem-Dry Carpet Cleaning. When I called and scheduled an appointment it was really quick and easy which I really appreciated. The guys who came out to clean my carpets were on time and boy did they work quickly. You could really tell they knew what they were doing because they were so efficient and knocked out the job so fast! The carpets look great and they did exactly what I wanted them to do and that earns my recommendation for sure.Bonny P.
This was my first time using Steven’s Chem-Dry. The workers were polite, professional and friendly. The prices were good, although the man that came said I could pay extra for something he mixed in, which was Scotchgard, which I thought was a little odd because it maybe should have come with the service. I’d use them in the future.Juanita K.
Steven’s Chem-Dry is fantastic! I have used them maybe four or five times and I just love the service. I haven’t shopped around, but I believe their prices are reasonable. I always use the same two people, specifically Marco. They are both professional, friendly, and on time. Marco knows exactly what I need done, and just takes care of it. Now I don’t even feel the need to be there. They just come in, do their thing, and leave. Every time the carpet looks brand new. They are able to get incredible stains out. Things that you think would be impossible to remove, they can clean. I wouldn’t consider using anyone else.Pete G.
The employees from Steven’s Chem-Dry were really courteous when they came into the house. They were concerned about getting the carpet cleaned the way it should be. It turned out great!Alex W.
I used Steven’s Chem-Dry to clean a dirty sofa, and they got it very very clean. They were also very professional, and I was happy with the amount of time they spent here, it wasn’t too much or too little, and they made sure my needs were met before they left!Tracy R.
We serve all of Fairfax County, Prince William County, Stafford County, Loudoun County, VA including Alexandria, Fairfax, Gainesville, Manassas, Springfield, Vienna, Woodbridge, and the surrounding areas. We also serve all of Montgomery County, MD, including Bethesda, Gaithersburg, Rockville, Silver Spring, and the surrounding areas. Also serving all of Washington D.C.
Hours of Operation:
Mon-Sat: 8:00 am - 6:00 pm